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Policy on Selling Items on Our Platform At Spicerack, we are dedicated to supporting genuine artisans and creators. To ensure the integrity of our platform and provide a unique shopping…

You now choose specific images from the carousel of your product listing to appear when a customer chooses a specific variation from a product Feature and can also create and assign color swatches to color variations which will appear on the product listing and search results. Check out the video tutorial to explain this process: 

Color Swatches

Assigned color swatches will show up on product search pages to indicate to the customer that a product is available in more than one color. 

On the product listing page the swatches will allow the customer to choose which color variation they would like to view and add to their cart. 

To assign color swatches to variations of a Feature you would turn on the Color Picker then for each color variation you would choose the closest color shade to your product color.

**Tip** You can also search color shades on https://photochrome.io/ to get the closest palette # which you can input in the color finder

Variation Images

You can assign images to specific variation of a Feature by toggling on the Link Images to Variations switch.

Click Choose An Image for  all your current images for this product will be visible for you to assign to each variation.

Creating variations for your product listings can be a daunting task but it doesn’t have to be! Check out our video tutorial to help walk you through the process. Features…

There are a few steps involved in this export/import process but we’ll walk you through the process to make it as painless as possible!

Step1: Export your products from Etsy. 

On your Etsy Shop manager dashboard go to Settings > Options > Download Data

From here you will click Download CSV

Step 2: Match 

The Import Products tab can be found on the dashboard under Products. Go to Products > Import Products > Upload

Upload the CSV file of the product listings you exported from Etsy. Go to the Fields Mapping tab. 

Here are the current fields supported by Spicerack & their correctly mapped names:

Title > Product Name

Description > Description

Price > Price

Quantity > Quantity

Tags > Search Words

Image.. > Images

SKU > SKU

After the import

After importing the csv file into your Spicerack shop, you’ll have to go through the listings of each imported product to add some required information such as:

• Main category
• Shop category
• Processing time

optional information to add would be

• Shipping properties
• Creating Product Variations using Options/Features
• Return policy (if not changed then it will use your shop default policy) 

Check out our tutorial video on how to set up the general product information: Product Name The product name is limited to 150 characters and part of the algorithm to…

Check out our tutorial video explaining how to create a coupon code: Creating a Shop Coupon Code To get to the Coupon Code page from your Seller Dashboard, Click MARKETING…

Check out this video on how to set up Shipping Methods for your shop: Shipping Methods are the parameters you set up which will determine which shipping options (if any)…

PayPal offers seller support against disputes from customers in certain circumstances where seller requirements are met such as valid tracking information, having an accurate product description, etc. 

Customers with order issues are encouraged to first contact the shop to try to come to a resolution but if the shop doesn’t respond to the customer within 2 business days or they cannot come to an agreeable resolution the customer can escalate the issue with PayPal customer support. 

You will be notified of any created disputes and will be able to find these on your PayPal dashboard in order to provide your details to the case. You can find out more information on the PayPal Seller Protection policies here: https://www.paypal.com/us/security/seller-protection